LEA 705 50 - Conflict Resolution

  • Week 1: Conflict Management [unit]

    Focus: This week introduces the full seven-week learning arc and clarifies course expectations. You will study conflict management as a foundational leadership competency and examine how conflict emerges, escalates, and can be handled constructively across organizational contexts.

     

    Required Reading

    1. Conflict Management as an Instrument for Organizational Effectiveness: A Conceptual Perspective
    2. Towards an Inclusive Conception of Best Practices in Peace and Conflict Initiatives: The Case of the South Caucasus
    3. Conflict Resolution Styles and Skills and Variation Among Medical Students
    4. Managing Conflicts Arising from Diversity and Inclusion Policies at Workplace

     
    Name Description Status Source
    Rubrics: Week 1 Required drive.google.com Edit Rubrics: Week 1 Delete Rubrics: Week 1
    Conflict Management & Resolution Peer Learning Worksheet Required Conflict Management & Resolution Peer Learning Worksheet .pdf Edit Conflict Management & Resolution Peer Learning Worksheet Delete Conflict Management & Resolution Peer Learning Worksheet
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  • Week 2:Incivility in the Workplace. [unit]

    Focus: This week examines workplace incivility, its causes, and its consequences for employees and organizations. You will evaluate leader responsibilities for shaping respectful climates and preventing incivility from becoming normalized.

     

    Required Reading

    1. Experienced Incivility in the Workplace: A Meta-Analytical Review of its Construct Validity and Nomological Network
    2. Incivility in the Workplace: Incidence and Impact
    3. Predictive Relationships Between Incivility Behaviors Faced by Guidance Counselors and Subjective Well-Being and Life-Domain Satisfaction
    4. Workplace Incivility: Worker and Organizational Antecedents and Outcomes
    5. The Impact of Workplace Incivility on Employee Absenteeism and Organization Commitment
    Name Description Status Source
    Rubrics: Week 2 Required drive.google.com Edit Rubrics: Week 2 Delete Rubrics: Week 2
    Incivility in the Workplace Worksheet Required Incivility in the Workplace Worksheet.pdf Edit Incivility in the Workplace Worksheet Delete Incivility in the Workplace Worksheet
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  • Week 3: Group Think. [unit]

    Focus: This week explores how groupthink disrupts team learning, decision-making, and problem-solving. You will analyze why groupthink occurs, its organizational costs, and leadership interventions that protect dissent, enhance reasoning quality, and support learning cycles.

     

    Required Reading

    1. Cognition, Conflict, and Doctrine: How Groupthink Fails on a Clausewitz Landscape
    2. Bullied: Exploring the Concepts of Territorialism and Groupthink Involvement in Workplace Bullying
    3. The Role of Team-Based Leadership in Averting Groupthink and Enhancing Institutional Productivity: A Study of Federal Tertiary Institutions in Adamawa and Taraba States of Nigeria
    Name Description Status Source
    Rubrics: Week 3 Required drive.google.com Edit Rubrics: Week 3 Delete Rubrics: Week 3
    Peer-Learning Activity Week 3 Required drive.google.com Edit Peer-Learning Activity Week 3 Delete Peer-Learning Activity Week 3
    Groupthink & Decision-Making Worksheet Required Groupthink & Decision-Making Worksheet.pdf Edit Groupthink & Decision-Making Worksheet Delete Groupthink & Decision-Making Worksheet
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  • Week 4: A Leadership Approach to Conflict. [unit]

    Focus: This week examines leaders’ roles in shaping conflict cultures, managing power dynamics, and enabling knowledge sharing during conflict. You will connect leadership theory to conflict processes and evaluate what current scholarship suggests leaders should do to reduce destructive conflict while leveraging constructive disagreement.

     

    Required Reading

    1. Dynamics of Power in Teams: A Leader’s Role in Conflict Resolution
    2. The Role of Leadership in the Management of Conflict and Knowledge Sharing in the Research Groups of a Spanish Public University
    3. Managing Conflict for Effective Leadership and Organizations
    4. Conflict Cultures in Organizations Leaders Shape Conflict Cultures and Their Organizational-Level Consequences
    5. Where Does Conflict Management Fit in the System’s Leadership Puzzle
    Name Description Status Source
    Rubrics: Week 4 Required drive.google.com Edit Rubrics: Week 4 Delete Rubrics: Week 4
    Leadership & Conflict Management Worksheet Required Leadership & Conflict Management Worksheet.pdf Edit Leadership & Conflict Management Worksheet Delete Leadership & Conflict Management Worksheet
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  • Week 5: The Role of Emotional Intelligence and Conflict Management. [unit]

    Focus: This week explores how emotional intelligence supports conflict management by improving self-awareness, empathy, communication quality, and relationship repair. You will evaluate how scholarship on EI and conflict has evolved and what evidence suggests about effectiveness across contexts.

     

    Required Reading

    1. Emotional Intelligence and Workplace Conflict Resolution: The Case of Secondary Education Teachers in Greece
    2. The Relationship Between Emotional Intelligence and Conflict Management with Reference to Higher Education Sector in Nepal
    3. The Emotional Intelligence and Conflict Management Relationship
    4. Emotional Intelligence in Conflict Management and Leadership Effectiveness in Organizations
    Name Description Status Source
    Rubrics: Week 5 Required drive.google.com Edit Rubrics: Week 5 Delete Rubrics: Week 5
    Emotional Intelligence & Conflict Management Worksheet Required Emotional Intelligence & Conflict Management Worksheet.pdf Edit Emotional Intelligence & Conflict Management Worksheet Delete Emotional Intelligence & Conflict Management Worksheet
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  • Week 6: The Graph Model for Conflict Resolution. [unit]

    Focus: This week introduces the Graph Model for Conflict Resolution and how decision-makers can model multi-party conflict situations using states, transitions, and coalition logic. You will evaluate the benefits, limitations, and ethical risks of using decision technologies in sensitive conflicts.

    Required Reading

    1. The Graph Model for Conflict Resolution: Reflections on Three Decades of Development
    2. Modeling and Analyzing a Complex Real-World Conflict Using the Graph Model for Conflict Resolution
    3. The Graph Model For Conflict Resolution
    4. Progress of Graph Model for Conflict Resolution in Conflict Analysis: A Systematic Review and Bibliometrics Research
    Name Description Status Source
    Rubrics: Week 6 Required drive.google.com Edit Rubrics: Week 6 Delete Rubrics: Week 6
    Graph Model for Conflict Resolution (GMCR+) Worksheet Required Graph Model for Conflict Resolution (GMCR+) Worksheet.pdf Edit Graph Model for Conflict Resolution (GMCR+) Worksheet Delete Graph Model for Conflict Resolution (GMCR+) Worksheet
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  • Week 7: Resolving Conflicts Through Game. [unit]

    Focus: This week explores game theory as a lens for understanding strategic behavior in conflict and negotiation. You will examine how the field has evolved, where applications succeed or fail, and what limitations emerge when human emotions, culture, and ethics are not adequately represented in models.

     

    Required Reading

    1. Game Theory and Conflict Resolution
    2. The Use of Game Theory to Solve Conflicts in the Project Management and Construction Industry
    3. Game Theoretical Approach to Conflict Resolution in Transboundary Water Resources Management
    4. Towards a Game Theory
    5. Conflict Resolution as a Game with Priorities
    Name Description Status Source
    Rubrics: Week 7 Required drive.google.com Edit Rubrics: Week 7 Delete Rubrics: Week 7
    Game Theory & Conflict Resolution Worksheet Required Game Theory & Conflict Resolution Worksheet.pdf Edit Game Theory & Conflict Resolution Worksheet Delete Game Theory & Conflict Resolution Worksheet
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  • Templates

    You might find these templates helpful. They can help you save time and avoid any potential issues.
    Name Description Status Source
    Synthesis Template Required Template_Synthesis paper_June 23.doc Edit Synthesis Template Delete Synthesis Template
    Literature Review Outline Template

    Before writing your synthesis paper, I highly suggest using a literature review outline before writing your paper. Please see this video on how to write this outline: https://youtu.be/_wSegp8-YxM 

         		Required Synthesis Outline .doc Edit Literature Review Outline Template Delete Literature Review Outline Template
    Literature Review Matrix

    This literature review matrix can be used when working on your dissertation. 

         		Required Literature Review Matrix (2) (1).xls Edit Literature Review Matrix Delete Literature Review Matrix
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  • Writing Samples

    These writing samples will help you understand how to synthesize literature.
    Name Description Status Source
    Outline Example

    This is an example of a literature review outline. Again, I highly suggest you view the videos on creating a concept map and an outline before writing your literature synthesis. 

         		Required Outline Example .pdf Edit Outline Example Delete Outline Example
    Synthesis Example 1

    Here's a great example of a literature synthesis that you might find helpful. The writer begins with a clear topic sentence that presents their argument. They then skillfully weave together multiple sources to support their argument before providing a smooth transition to the next paragraph.

         		Required Writing Example #1 .pdf Edit Synthesis Example 1 Delete Synthesis Example 1
    Synthesis Example 1

    Here's a great example of a literature synthesis that you might find helpful. The writer begins with a clear topic sentence that presents their argument. They then skillfully weave together multiple sources to support their argument, before providing a smooth transition to the next paragraph.

         		Required Writing Example #2.pdf Edit Synthesis Example 1 Delete Synthesis Example 1
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  • Peer Evaluation Rubric

    Name Description Status Source
    Peer Evaluation Rubric Required Peer Evaluation Rubric .xlsx Edit Peer Evaluation Rubric Delete Peer Evaluation Rubric
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  • Syllabus: Summer 2025

    Name Description Status Source
    Syllabus Masters Students Required LEA 605_ On-Campus Syllabus.pdf Edit Syllabus Masters Students Delete Syllabus Masters Students
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